Regardless of the area of law involved, communication problems between lawyers and their clients represent a major source of claims filed with the Fonds d’assurance.
These reproaches often stem from misunderstandings regarding the nature and scope of the mandate. The lawyer and the client have misunderstood each other or disagree about what was or was not said, or what was or was not to be done.
What will happen if, despite your instructions and recommendations, your client hears only what he wants to hear? Lawyers must be prudent in their communications and in how they manage their clients’ expectations. Are you?
For in-class training, it is currently suspended for an indefinite period due to the COVID-19 pandemic.
Communications entre l'avocat et son client : Y a-t-il quelqu'un qui écoute? [IN FRENCH]
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