La communication efficace : Éviter les perceptions erronées
(formerly : Ce n’est pas ce que vous dites, c’est ce qu’ils entendent...)
This training, formerly called Ce n’est pas ce que vous dites, c’est ce qu’ils entendent..., will show you that in professional liability, it is not just what you tell your clients that matters but also what they hear.
You will learn about the source of most of the claims and reproaches against lawyers, as well as some practical ways to protect yourself.
For more details and registration, here is the link to the web-pro training: https://webpro.barreau.qc.ca/formations.html